KDC Privacy Policy Logo - Data Protection
KDC PRIVACY

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with POPIA, GDPR, and other data protection laws.

POPIA Compliant
GDPR Ready
256-bit Encryption
Last Updated: January 2025

Our Privacy Commitment

Last updated: January 2025 | Compliant with POPIA, GDPR, and other data protection regulations

1. Introduction

Kay's Digital Creations (KDC) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, websites, and platforms.

We comply with the Protection of Personal Information Act (POPIA) of South Africa, the General Data Protection Regulation (GDPR) for EU citizens, and other applicable data protection laws.

Important Notice

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. We will only use your information for the purposes stated in this policy.

2. Information We Collect

We collect different types of information depending on how you interact with our services:

2.1 Personal Information

  • Name, surname, and contact details (email, phone number)
  • Physical address and billing information
  • Identity or passport number (for verification purposes)
  • Payment information (processed securely through payment gateways)
  • Educational background and qualifications (for educational services)

2.2 Technical Information

  • IP address, browser type, and device information
  • Cookies and tracking data
  • Usage statistics and analytics data
  • Log files and error reports

3. How We Use Your Information

Purpose Information Used Legal Basis
Service Delivery Contact details, payment info Contract fulfillment
Customer Support Contact details, service history Legitimate interest
Marketing Communications Email address, preferences Consent (opt-in)
Service Improvement Usage data, analytics Legitimate interest
Legal Compliance Identity documents, transaction records Legal obligation

4. Data Sharing and Disclosure

We do not sell your personal information. We only share information in the following circumstances:

4.1 Service Providers

  • Payment processors: For secure transaction processing
  • Hosting providers: Secure cloud hosting services
  • Email services: For communication and marketing (with consent)
  • Analytics providers: Google Analytics (anonymized data)

4.2 Legal Requirements

We may disclose your information when required by law:

  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • To prevent fraud or security issues
  • To government authorities as required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: SSL/TLS encryption for data transmission
  • Access controls: Role-based access to personal data
  • Regular audits: Security assessments and penetration testing
  • Data minimization: Collecting only necessary information
  • Employee training: Privacy and security awareness training
  • Incident response: Procedures for data breach notification

6. Your Rights (POPIA & GDPR)

You have the following rights regarding your personal information:

Right to Access Right to Correction Right to Deletion Right to Object Right to Restrict Processing Right to Data Portability

6.1 How to Exercise Your Rights

  • Access requests: Contact us to request a copy of your personal data
  • Corrections: Inform us of any inaccurate or incomplete information
  • Deletion requests: Request deletion of your data (subject to legal requirements)
  • Objections: Object to processing of your data for specific purposes
  • Withdraw consent: Withdraw previously given consent at any time

7. Data Retention

We retain personal information only for as long as necessary:

Data Type Retention Period Reason for Retention
Customer account data 7 years after last activity Legal and tax requirements
Financial transactions 10 years Tax and audit compliance
Educational records 10 years after course completion Academic verification
Marketing consents Until withdrawal of consent Marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies We Use

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Used for targeted advertising (with consent)

9. Contact Information

For privacy-related inquiries or to exercise your rights:

  • Email: kaysdigitalcreations05@gmail.com
  • Phone: 067 218 4269
  • WhatsApp: 081 070 7048
  • Address: Kay's Digital Creations, Johannesburg, South Africa
  • Response Time: We will respond within 21 days as required by POPIA

Information Regulator (South Africa)

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
complaints.IR@justice.gov.za | 010 023 5200

Exercise Your Privacy Rights

To exercise any of your privacy rights or if you have questions about how we handle your personal information, please contact us. We are committed to responding to your requests in accordance with applicable laws.